Db89's Terms & Conditions — Must read before using the platform

1 General Overview

These Terms & Conditions db89 (db89.bar) constitute a legally binding agreement between db89 and its members. This applies to all db89 services — casino games, Sports Betting, live games, and any bonus or promotional offers.

By registering an account or using the db89 platform, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. If you do not agree with any part of these Terms, please do not use db89's services.

2 Account Registration & Eligibility

To open an account with db89, you must meet the following requirements:

• You must be at least 18 years must be.
• You are allowed one personal account only — multiple accounts under the same name are strictly prohibited.
• All information provided during registration — including your name, address, and mobile number — must be accurate and truthful.
• Your bank or mobile wallet account must be registered in your own name.
• You may not manage an account on behalf of another person.

If any of your details need to be updated after registration, please contact db89 Customer Support. db89 reserves the right to suspend any account opened with false information and forfeit its balance at any time.

3 Deposit & Payment Policy

db89 Deposits are currently accepted via Bangladesh's most popular mobile banking services — bKash, Nagad, and Rocket.

• Minimum Deposit Amount BDT 500।
• Deposits are generally credited to your account instantly.
• Providing the correct reference number at the time of deposit is mandatory.
• Third-party deposits are not permitted — the person making the deposit must be the account holder.
• If a deposit does not appear within 15 minutes, please contact Customer Support.

Db89 reserves the right to decline any deposit if suspicious activity or fraud is suspected.

4 Withdrawal Policy

The following rules apply to all withdrawals from db89:

• Minimum Withdrawal Amount BDT 500।
• Withdrawals can only be made to the mobile banking number registered on your account.
• Standard withdrawals are completed within 15 to 30 minutes.
• KYC verification is mandatory for large withdrawal amounts.
• The required wagering conditions must be met before withdrawing any bonus winnings.

5 Bonuses & Promotional Offers

db89 Regular bonuses and promotional offers are available. Each bonus comes with its own terms and conditions that must be followed.

• Welcome Bonus: 100% bonus on your first deposit — up to BDT 5,000. A 10x wagering requirement applies before withdrawal.
• Cashback Bonus: 10% cashback on weekly losses. A 3x wagering requirement applies before withdrawal.
• Reload Bonus: Extra bonus on selected deposits every week. Terms vary by bonus.
• Claiming bonuses from the same promotion using multiple accounts is strictly prohibited.
• Db89 reserves the right to modify or cancel any bonus at any time.

6 Betting Rules

The following rules apply to all bets placed in db89's Sports Betting section:

• Minimum Bet Amount BDT 100।
• The maximum bet amount per event is set by db89 and may vary depending on the market and match.
• Once a bet is confirmed, it cannot be cancelled or changed.
• Bets will be refunded if a match or event is cancelled.
• The Cash Out feature is available on selected markets; Cash Out values are determined by db89.
• Db89 reserves the right to void any bets placed at abnormal odds due to a technical error.

7 Fair Play Policy

Db89 is committed to maintaining a fair and transparent gaming environment. The following activities are strictly prohibited:

• Placing bets using betting bots or automated software.
• Colluding with others to manipulate outcomes (Collusion).
• Claiming bonus benefits across multiple accounts (Bonus Abuse).
• Attempting to predict casino game outcomes using software or external tools.
• Attempting to gain unauthorized access to db89's systems.

Any account found engaging in such activities will be immediately closed, and all balances and winnings will be forfeited.

8 Responsible Gaming

db89 We believe gaming is for entertainment, not addiction. That's why we encourage all members to play responsibly.

• Each member can set their own daily, weekly, and monthly deposit limits.
• Self-exclusion can be activated for a set period of time.
• If you notice signs of gaming addiction, please reach out to the db89 support team.
• Db89 may voluntarily impose limits on any member's account if suspicious gaming patterns are detected.

9 Privacy & Data Protection

Db89 treats the protection of your personal information as its highest priority. Learn how we use your data in our Privacy Policyare detailed further.

• Your personal data is protected with 256-bit SSL encryption.
• Db89 will never ask for your password or PIN.
• Your information is not shared with third parties, though we may be legally required to disclose it to the relevant authorities.

10 Account Closure & Suspension

Db89 may suspend or permanently close your account for any of the following reasons:

• Violation of any part of these Terms & Conditions.
• If evidence of fraudulent or deceptive activity is found.
• Registering with false information.
• Operating multiple accounts.
• If the member is found to be underage.

Members may close their account at any time. Any remaining valid balance will be returned upon closure.

11 Dispute Resolution

If you have a concern, please contact db89 Customer Support first. We are committed to resolving any issue promptly and fairly.

• Complaints must be submitted within 30 days of the incident.
• Db89's decision shall be considered final, though members may request a review.
• In the event of a dispute over a game result, the game log will be reviewed to determine the final decision.

12 Changes to Terms

db89 db89 reserves the right to amend, modify, or update these Terms & Conditions at any time. Members will be notified of significant changes via email or an on-platform notice.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.